How to Pause Your Thistle Account

Please note these parameters for pausing:

• You'll need to pause by 11:59pm PST the Thursday prior to the week you want the pause to take effect. 
• Please note that you can only pause for up to 8 weeks in advance at a time. If you need to pause for more than an 8-week period, you'll need to log back into your account and extend the pause before it automatically resumes (and the button will say 'Edit Pause' in that event). 

• If you want a reminder for when your account resumes, please text "MENU" to 1 [phone] and you'll be enrolled in text updates on Thursdays before billing as a reminder to edit deliveries.

In the header of the Thistle page, click "Account" like you see here:

Then click "Meal Plan" on the left-hand side:

At the bottom of your meal plan summary, click 'Pause Plan':

If you don't see the Pause Plan button at the bottom of this meal plan summary, click "Pause or stop deliveries" in red like you see below:

This brings you to the Pause Calendar. Click on the weeks you want paused so that they are OUTLINED IN RED and have a white background, and then press Update at the bottom. 

Other things to note:

• Weeks do not need to be consecutive if you don't need them to be. 
• If you want to pause all 8 weeks, please click on each week so they are all outlined. 
• Any week listed in the calendar that is not outlined will be an active one, so you will get deliveries in that week.

Once the pause calendar has been updated, a blue banner will confirm the weeks you paused successfully at the top! 

You are not charged for the weeks successfully paused.

Remember, be sure to pause before 11:59 pm PST on Thursday to avoid a charge for the following week. If you need help confirming the change, fill out our contact form at thistle.co/contact for any further questions you may have.