All of our delivery materials are sustainable and recyclable. We re-use them by swapping out the empty bag and ice packs with a food-filled bag on each delivery.
Simply place on your doorstep (or indicate in your delivery instructions where they will be located) before a drop-off and our delivery driver will grab them!
If you forget to put the bags and ice packs out, no worries - just remember within the next couple of deliveries, otherwise we have to charge $10 to your card on file for every set of bag/ice that aren’t returned within a few weeks. But don’t worry, we’ll definitely reach out to you with multiple reminders before any charges are added!
If you’re having any trouble with delivery drivers not picking up or finding your bags/ice, please reach out at firstname.lastname@example.org so we can help get you sorted.